Manufacture, Repair and Support

Manufacturing & Production


Delivering high-quality electronic products requires precision engineering, expert assembly, and rigorous testing. At Crossfire, we provide end-to-end Electronic Manufacturing Services (EMS) designed to ensure every unit meets the highest standards of reliability, compliance, and performance.


Why Choose Crossfire?


  • Full-Service Manufacturing: From concept to production, everything under one roof.



  • Expert Engineering: Deep expertise in electronics and mechanical engineering .


  • Scalable Solutions: Flexible engagement models for small prototypes or large-scale production.


  • Commitment to Excellence: Every unit is built to meet stringent industry standards for safety, reliability, and performance.
Surface Mount PCB

Comprehensive Assembly Solutions


  • PCBA: Printed circuit board assembly, Surface mount and through hole.


  • Product Assembly: From individual components to fully integrated systems.


  • Panel Assembly: Precision-built panels for seamless integration.


  • Rack Assembly: Organized, scalable rack builds for complex deployments.


  • Harness Manufacturing: For a diverse range of applications and industries.


  • Custom Cable Assemblies:  From simple cables with a single crimp to more complex multi core cables.



Crossfire have no minimum quantity requirements.


Cable sets with Crimp Connectors

Production Testing Services

Quality assurance is at the heart of our process. We perform:



  • Operational Testing:  Confirm newly built devices do what they are design to do. Following pre-written test procedures or creating completely new procedures from scratch.


  • PCB Testing: Validate circuit integrity and electrical performance..


  • Burn-In / Soak Testing: Detect early failures and guarantee long-term reliability.


  • RF Testing: Verify wireless signal strength and compliance up to 6 GHz.


Configuration & Calibration

We don’t just assemble—we program,  configure, calibrate and optimize your products for peak performance right out of the box.

Engineer testing motherboard

Documentation & Quality Control

Every product built is backed by detailed manufacturing documentation, including:


  • Detailed Bill of Materials (BOM), wiring diagrams, Build information.


  • Detailed list of Versions and issues, component tracking etc.


  • Test results, recorded along with serial numbers, MAC address, firmware versions etc.


  • Quality control checklists, ensuring each device meets quality requirements.


This ensures traceability, compliance, and consistency across production runs.

A product broken down into its main component parts

Repairs

Providing a Flexible Repair Service


We tailor our repair service to fit your needs, whether you require one-off repairs or support for larger volumes. For individual cases, we offer quote-based repairs—giving you clarity and control over costs before any work begins. For organizations with higher repair volumes, we provide set-price repair services, making budgeting and planning straightforward and predictable.


Our repair solutions are available both to your company and directly to your customers. This flexibility means we can act as an extension of your team, handling repairs efficiently and professionally, and reducing the burden on your internal resources. Whether it’s an in-house product or a third-party device, we have the expertise to diagnose, repair, and return units quickly, ensuring minimal downtime and maximum satisfaction.


Let us take on the responsibility of supporting your products—so you can focus on innovation and growth, knowing your customers are in expert hands.

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Engineer replacing surface mount component

International Repair Day


International Repair Day is celebrated every year on the third Saturday in October. This global event highlights the importance of repairing products to promote sustainability and reduce waste. The message is clear: Repair Don’t Waste—by choosing repair over disposal, we help conserve resources, minimize environmental impact, and encourage responsible product ownership. Our commitment to expert repair services supports these values, helping customers keep their products running efficiently and sustainably.


Engineer testing a product

Product Support Services

Technical Support


Comprehensive Support for Your Products, From Concept to End-of-Life. At the heart of every successful product is reliable support. Our company provides third-party product support for a wide range of devices and systems, ensuring your customers and staff receive expert assistance throughout the entire product lifecycle.


What We Offer:


  • Technical User Support: we deliver responsive, knowledgeable assistance for technical issues, troubleshooting, and user queries. We help your customers get the most out of their products, minimizing downtime and maximizing satisfaction.


  • Technical Staff Support: not only supporting your users but your staff too, this helps lighten the burden on your current technical staff who might need to get on with other important tasks.


  • Obsolescence and Lifecycle Management: From initial deployment to end-of-life, we can help manage every stage of your product’s journey. Our services include maintenance, repairs, upgrades, and proactive monitoring to keep products performing at their best.


  • End-to-End Support: From concept through manufacturing, certification, and ongoing support.


  • Small to medium scale customer base, our services are intended for companies with a small to medium size of customer/staff base.
Engineer providing onsite support

How We Provide Outstanding Product Support


Delivering exceptional product support is at the core of our business. We believe that great support is built on a foundation of clear communication, technical expertise, and a genuine commitment to our customers’ success. Here’s how we ensure every interaction exceeds expectations:


  • Be Clear: We communicate solutions in straightforward language, making complex technical information easy to understand. Our support documentation and responses are structured to help users quickly find the answers they need, reducing confusion and saving time.
  • Be Patient: We recognize that technical issues can be stressful. Our team approaches every situation with empathy and patience, taking the time to listen to your concerns and guide you through troubleshooting and repairs step by step.
  • Be Responsive: Timely assistance is crucial. Our support team is dedicated to providing fast responses to all queries, minimizing downtime and ensuring your products continue to perform reliably. We prioritize urgent issues and keep customers informed throughout the resolution process.
  • Be Proactive: Beyond solving immediate problems, we anticipate future needs by offering maintenance, upgrades, and lifecycle management. Our proactive monitoring and regular check-ins help prevent issues before they arise, keeping your products running smoothly.
  • Be Knowledgeable: At Crossfire we are experienced across a wide range of technologies, we stay up to date with the latest industry standards and best practices, so you can trust our advice and solutions.
  • Go the Extra Mile: We are committed to delivering more than just basic support, our team is always ready to go above and beyond to ensure customer satisfaction. We will invest the extra time needed to thoroughly investigate complex issues and provide additional recommendations to the customers experience.


By combining technical expertise with a customer-first approach, we help you maximize the value of your products and maintain confidence throughout their lifecycle.


Engineer providing remote support